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NASA is available to answer questions or provide support as you plan and implement your engineering design challenge with students.

Please see the topics below and select the e-mail link next to the required topic of assistance. If you do not find a topic that is a match to your needs, please use the General Help e-mail link to submit your question. If you need a phone call response, please add the site facilitator’s name, site location name, phone number, and best time to call.

Help Desk hours: 9 a.m. to 5 p.m. (Eastern Standard Time) and 8:00 a.m. to 4:00 p.m. (Central Time), Monday through Friday

E-Mail: NASA Help Desk

 

NASA STEM Challenge Help Desk .(JavaScript must be enabled to view this email address)

NASA is available to answer questions or provide support as you plan and implement your engineering design challenge with students. Please contact us at the e-mail address above to submit your question. Our help desk staff will review your question and get in touch as soon as possible. If you would like a phone call response, please add the site facilitator’s name, site location name, phone number, best time to call, and local time zone.

Help Desk hours: 9 a.m. to 5 p.m. (Eastern Daylight Time) and 8:00 a.m. to 4:00 p.m. (Central Time) Monday through Friday.

Help Desk Team

Instructional Support

  • Dr. Diane McElwain – Paragon Tec Educational Specialist
  • Tracey Canale - Paragon Tec Educational Specialist

NASA Event Support

  • David Mazza – Paragon Tec Education Technology Specialist
  • Natasha Pollard - Synergy Enterprises, Inc. Technology Specialist