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Help Desk

NASA is available to answer questions or provide support as you plan and implement your engineering design challenge with students. Our help desk staff will review your question and get in touch as soon as possible. If you would like a phone call response, please add the site facilitator’s name, site location name, phone number, best time to call, and local time zone.

Help Desk hours:
Monday through Friday:
  • 9:00 a.m. to 5:00 p.m. (Eastern Standard Time),
  • 8:00 a.m. to 4:00 p.m. (Central Time),
  • 8:00 a.m. to 6:00 p.m. (Mountain Time), and
  • 7:00 a.m. to 5:00 p.m. (Pacific),